Go to content  | Menu  | Access keys  
 Evidence-based support for the design and delivery of user-centred online public services.

Statistics

Some results from the eUser population survey 2005 in 10 EU member states are given here. They provide an insight into the wide variety of statistical results the project delivers.

For further information on the surveys please see the relevant sections of this website:

The results can also be viewed individually with highlights for each domain:

Results of the surveys:

Government

eGovernment Chart 1: Type of service used in contact with government
eUSER population survey 2005

eGovernment Chart 2: Typology of eGovernment services covered in the eUser survey
eUSER population survey 2005

eGovernment Chart 3: Ease of use of government services
eUSER population survey 2005

eGovernment Chart 4: Media channel used when contacting government
eUSER population survey 2005

eGovernment Chart 5: Intending to use Internet for contact with government
eUSER population survey 2005

eGovernment Chart 6: Potential demand for different levels of eGovernment service
eUSER population survey 2005

eGovernment Chart 7: eGovernment users: own purpose, for family or friends, or for employer
eUSER population survey 2005

eGovernment Chart 8: Average number of persons assisted by family or friends acting as intermediary
eUSER population survey 2005

eGovernment Chart 9: eGovernment users receiving support
eUSER population survey 2005

eGovernment Chart 10: Barriers to eGovernment: anticipated before use
eUSER population survey 2005

eGovernment Chart 11: Barriers to eGovernment: experienced after use
eUSER population survey 2005

eGovernment Chart 12: Barriers to eGovernment by age: anticipated before use
eUSER population survey 2005

eGovernment Chart 13: Barriers to eGovernment by age: experienced after use
eUSER population survey 2005

eGovernment Chart 14: Barriers to eGovernment by labour force status: anticipated before use
eUSER population survey 2005

eGovernment Chart 15: Barriers to eGovernment by labour force status: experienced after use
eUSER population survey 2005

eGovernment Chart 16: Satisfaction with eGovernment by country
eUSER population survey 2005

eGovernment Chart 17: Satisfaction with eGovernment by age
eUSER population survey 2005

eGovernment Chart 18: Satisfaction with eGovernment by labour force status
eUSER population survey 2005

eGovernment Chart 19: Views on electronic media to support government services by country
eUSER population survey 2005

eGovernment Chart 20: Views on electronic media to support government services by age
eUSER population survey 2005

eGovernment Chart 21: Views on electronic media to support government services by labour force status
eUSER population survey 2005

eGovernment Chart 22: Identification methods for eGovernment
eUSER population survey 2005

eGovernment Chart 23: Identification methods for eGovernment: ease of use
eUSER population survey 2005

eGovernment Chart 24: Users and non-users of government services amongst on-liners and off-liners
eUSER population survey 2005

eGovernment Chart 25: Mean age of eGovernment users / non-users by country
eUSER population survey 2005

eGovernment Chart 26: Gender of eGovernment users / non-users by country
eUSER population survey 2005

eGovernment Chart 27: Labour force status of eGovernment users / non-users by country
eUSER population survey 2005

eGovernment Chart 28: Educational level of eGovernment users / non-users by country
eUSER population survey 2005

eGovernment Chart 29: Occupation-based socio-economic status of eGovernment users / non-users by country
eUSER population survey 2005

Health

eHealth Chart 1. Searching for health information on the Internet – 2005
eUSER population survey 2005

eHealth Chart 2. Growth in searching for health information on Internet (2002 to 2005) - population
eUSER population survey 2005

eHealth Chart 3. Growth in searching for health information on Internet (2002 to 2005) – Internet users
eUSER population survey 2005

eHealth Chart 4. Frequency of searching online for health information
eUSER population survey 2005

eHealth Chart 5. Health information seekers and non-seekers amongst on-liners and off-liners

eHealth Chart 6. Reasons for not using the Internet to search for health information
eUSER population survey 2005

eHealth Chart 7. Interest in using the Internet to search for health information
eUSER population survey 2005

eHealth Chart 8. Importance of Internet compared with other sources of health information
eUSER population survey 2005

eHealth Chart 9. Percentage for whom the Internet is the most important source of health information
eUSER population survey 2005

eHealth Chart 10. Types of health information sought online – Internet users
eUSER population survey 2005

eHealth Chart 11. Types of health information sought online – overall population profile
eUSER population survey 2005

eHealth Chart 12. Usefulness of the Internet for getting health information needed
eUSER population survey 2005

eHealth Chart 13. Users’ experience of difficulties in finding the health information they needed
eUSER population survey 2005

eHealth Chart 14. Types of difficulties experienced in trying to find health information online
eUSER population survey 2005

eHealth Chart 15. How people search online for health information
eUSER population survey 2005

eHealth Chart 16. Finding incorrect health information online
eUSER population survey 2005

eHealth Chart 17. What users consider important in relation to quality
eUSER population survey 2005

eHealth Chart 18. Searching online before / after visit to a doctor – those who ever search online
eUSER population survey 2005

eHealth Chart 19. Searching online before / after visit to a doctor - population
eUSER population survey 2005

eHealth Chart 20. Internet making users more informed about health matters
eUSER population survey 2005

eHealth Chart 21. Impact on health related decision-making – those who have searched online
eUSER population survey 2005

eHealth Chart 22. Impact on health related decision-making – population
eUSER population survey 2005

eHealth Chart 23. Use of the Internet and phone-based information services for health information / advice
eUSER population survey 2005

eHealth Chart 24. Consultation with doctor by telephone and e-mail
eUSER population survey 2005

eHealth Chart 25. Searching for health information (any source) by socio-economic group
eUSER population survey 2005

eHealth Chart 26. Searching for health information online - population - by socio-economic group
eUSER population survey 2005

eHealth Chart 27. Searching for health information online - Internet users - by socio-economic group
eUSER population survey 2005

Learning

eLearning Chart 1: Participation in work-related lifelong learning, and unfilled demand
eUSER population survey 2005

eLearning Chart 2: Hours of work-related learning per year
eUSER population survey 2005

eLearning Chart 3: Initiative for work-related learning
eUSER population survey 2005

eLearning Chart 4: Participation in non-work related lifelong learning, and unfilled demand
eUSER population survey 2005

eLearning Chart 5: Hours of non-work-related learning per year
eUSER population survey 2005

eLearning Chart 6: Participation in lifelong learning (total), and unfilled demand
eUSER population survey 2005

eLearning Chart 7: Lifelong learners and non-learners amongst on-liners and off-liners

eLearning Chart 8: Lifelong learners and non-learners amongst on-liners and off-liners - Country comparison
eUSER population survey 2005

eLearning Chart 9: Use of the Internet for learning (in percentage of adult learners)
eUSER population survey 2005

eLearning Chart 10: Uptake of eLearning (wide & narrow definition)
eUSER population survey 2005

eLearning Chart 11: Uptake of eLearning among full-time adult students
eUSER population survey 2005

eLearning Chart 12: Features of eLearning courses
eUSER population survey 2005

eLearning Chart 13: User orientation of eLearning courses
eUSER population survey 2005

eLearning Chart 14: Usability of eLearning courses
eUSER population survey 2005

eLearning Chart 15: Overall satisfaction with eLearning courses
eUSER population survey 2005

eLearning Chart 16: Perceived best ways to learn
eUSER population survey 2005

eLearning Chart 17: Priority ways to learn
eUSER population survey 2005

eLearning Chart 18: Attitudes towards training and learning
eUSER population survey 2005

eLearning Chart 19: Attitudes towards training and learning: "Too old to learn"
eUSER population survey 2005

eLearning Chart 20: Barriers to participation in lifelong learning
eUSER population survey 2005

eLearning Chart 21: Interest in PC-based learning courses
eUSER population survey 2005

eLearning Chart 22: eLearning courses: uptake and interest
eUSER population survey 2005

eLearning Chart 23: eLearning courses: uptake and interest (in percentage of adult learners)
eUSER population survey 2005

eLearning Chart 24: Barriers to take-up of eLearning
eUSER population survey 2005

eLearning Chart 25: Reasons for lack of interest in eLearning
eUSER population survey 2005

Menu



Valid HTML 4.01! Valid CSS! Level Double-A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0. Last checked 27-September 2004