Evidence-based support for the design and delivery of user-centred online public services.
Document 908
Population survey statistics
Population survey statistics
eLearning Chart 24: Barriers to take-up of eLearning
eUSER population survey 2005
Chart 24: Barriers to take-up of eLearning
| Why have you not done any online training course in the last 12 months? | Overall sample |
|---|---|
| No interesting or suitable offers | 37.8 |
| Too costly | 16.2 |
| No trust in quality of online courses | 19.6 |
| Own computer equipment/Internet access not sufficient | 19.6 |
| Employer did not offer eLearning courses* | 37.7 |
| Unsure whether online courses really work for you | 26.5 |
| Having to deal with computer problems on your own | 17.1 |
Base: persons with interest in taking eLearning course
A certain number of respondents indicated that they could imagine taking an online eLearning course, but have not done so in the year prior to the survey, in spite of the fact that they have participated in organised learning activities. The reasons for these learners not to use eLearning courses can give us insight into the practical barriers to take-up of Internet-mediated learning - many of which can be expected to be related to characteristics of the supply on the market for eLearning courses.
Among persons in paid work, lack of eLearning offers from the employer played an important role. Lack of supply also affects all other learners, 38% of which indicate that they did not find any interesting eLearning offers that would have been suitable for their requirements and meet their preferences. A key issue also appears to be lack of confidence in the efficiency and effectiveness of online eLearning courses. While some of the existing skepticism might disappear as soon as people gain experience with online learning, for example at work, there also appears to be demand for more market transparency. This could be created by established national education providers or regulators acting as quality control agents, for example by issuing official seals of approval.
Insufficiencies with regard to the available online equipment at home (20%) and the need to deal with technical computer problems on their own (17%) also play a role. Cost is less of an issue, with only 16% of potential eLearning users stating that the price of using an online eLearning course was a reason for non take-up.
