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 Evidence-based support for the design and delivery of user-centred online public services.

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Date
 
News item
 
22 Sep 2006Press release: eLearning boosts opportunities for lifelong learning in Europe but uptake is modest
Survey shows that user-orientation of eLearning services is what matters most. Governments need to focus on those most in need of upskilling.
 
22 Sep 2006Press release: An increasing number of Europeans are turning to the Internet for health information
Survey finds that one-half of Internet users have searched online for health information, and many act on the information they find, even sometimes against what the doctor ordered.
 
22 Sep 2006Press release: Europeans want easy-to-find, useful and accessible public online services - but supply is short
User-orientation is what matters most for eGovernment provision. The eUser study's review of current supply & demand indicates much room for improvement.
 
22 Sep 2006Final version of eUSER Conceptual and Analytical Framework
Refinement of framework, updating of the state-of-the art on the 3 target domains and a comprehensive new tool for assessing the degree of user orientation of online services.
 
22 Sep 2006Report on current demand/supply match and relevant developments
Deliverable D5.2 and D5.3 presents the analysis of the results of the empirical work undertaken in the project.
 
22 Sep 2006Recommendations from the eUSER project
The eUSER project presents the recommendations that have been formulated on the basis of an extensive body of empirical and analytical work.
 
4 May 2006IST Results: What users really want from online public services?
Article about eUSER published at the IST results website
 
6 Apr 2006User-orientation inspection instrument
The eUSER project is now introducing an inspection instrument for comprehensive measuring user-orientation of websites.
 
15 Mar 2006eGovernment, eHealth and eLearning Country Briefs
Targeted Country Briefs are now available
 
23 Nov 2005eUSER Country Briefs
25 country briefs, one for each of the EU memberstates are now available.
 
7 Oct 2005Country user orientation profiles
User orientation profiles for all EU countries in eGovernment, eHealth and eLearning collected by the eUSER project
 
5 Oct 2005Selected results from the eUSER population survey
An initial set of highlight results have been extracted from the representative surveys of almost 10,000 people in the 10 Member States
 
28 Sep 2005Public eServices good practice case studies
21 cases in eGovernment, eHealth and eLearning collected by the eUSER project
 
25 Aug 2005Workshop "Towards Inclusive Online Provision of Public Services in European Cities and Regions”
14 October 2005, Prague, Czech Republic
 
6 Oct 2004eUSER Conceptual and Analytical Framework
Deliverable 1.1 (eUser Conceptual and Analytical Framework – first version) of the eUSER project.
 
28 Apr 2004eChallenges 2004 Workshop
Workshop on 'User Issues in Online Public Service Provision'. Evidence-based Strategies to support an Information Society for all at the eChallenge 2004 Conference in Vienna.
 

Last updated on: 25/09/2006

This website was last updated: 08/12/2006

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Recommen-dations from the eUSER project
The eUSER project presents the recommendations that have been formulated on the basis of an extensive body of empirical and analytical work.

Calender

ICSSEA 2006 International Conference
December 5-7, 2006, Paris, France

The project is supported by the European Commission SIXTH FRAMEWORK PROGRAMME PRIORITY 1.1.2 Information Society Technologies

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